We value your privacy greatly. One of our top priorities is keeping your faith and confidence. In order to protect the information we acquire while providing services, we take reasonable precautions to ensure secure transactions.
This Privacy Policy ("Privacy Policy" / "Policy") aims to inform you of our intentions regarding the gathering, storing, transfer, disclosure, processing, and use of the data you submit to us via our website or mobile application (collectively, the "Platform"). It may be updated from time to time.
All persons and organizations, including insurers, healthcare providers, corporate customers, and employees of corporate clients, who visit, access, and/or use our services through the Platform and from whom we obtain information are covered by the terms of this privacy policy.
While using our Platform, you, your family, and your dependents may provide us with certain Personal Information, including Sensitive Personal Data or Information (as defined below). If applicable, we may also obtain certain Personal Information directly from the relevant insurer and/or your employer.
Any information that can be used to identify or relate to you, your family, or your dependents is considered personal information. Examples of such information include your name, date of birth, employee code, residence address, mobile number, email address, and alternate phone number.
Additionally, you would have to provide us with a specified amount of Sensitive Personal Data or Information about yourself, your dependents, and/or your family. Sensitive Personal Data or Information refers to that type of Personal Information that includes details about
When you visit our platform, we might utilize GPS or other comparable technology to pinpoint your exact position and identify the city or region you are in. This will enable us to assist you in choosing the best service provider for your needs. You might also need to grant us access to a few files on your device in order to use our platform. You should disable location services if you do not want us to utilize your location for the aforementioned purposes.
We track and gather IP addresses, domain servers, browser types, computers, and domain servers that are used to access the website automatically. We also record your interactions with the website and browser.
Additionally, we gather data that you voluntarily provide into free-form text fields on the website and by answering questions, surveys, and other similar forms.
You might be allowed to upload and save the medical and health records of yourself, your family, and/or your dependents on our platform, to which only you will have access with your special login information. This will facilitate your access to all medical and health records related to you, your family, and/or your dependents. We would like to reaffirm that, absent you, only the parties listed in this privacy policy will have access to these records. We will also communicate this information in encrypted form to prevent hackers from decoding it.
We would like to clarify that in order to make your experience easy, convenient, seamless, and—above all—safe, we may gather Personal Information, Sensitive Personal Data, or Information that is absolutely essential and relevant. Additionally, this will enable us to provide you with individualized services, answer any questions you may have, help you handle problems, follow up with you to ensure a long-lasting connection, and—above all—protect you from any fraudulent or illegal usage.
Your gender, age, and medical history (if applicable) are among the personal facts gathered when you initiate a new consultation request. These are kept in your account for future use and requests for consultation.
Consulting Physicians receives these facts along with your queries so they can respond to your inquiries as fully as possible.
Your de-identified personal information might also be used by us.
Your email address will be used mainly for non-medical purposes, such as:
Our policy prohibits spam.
Non-personal data may, however, also be utilized in other situations for statistical analysis, service enhancement, and personalization of web design, content organization, and offerings.
We don't rent or sell your personal data to any parties.We do not disclose your information to other parties for any reason other than to enable us to provide you with the services.
You are in charge of deciding to whom and for how long to reveal your personal information. The doctor won't have access to your information after the predetermined amount of time.
We firmly prohibit ourselves from disclosing any personal information about our patients to any parties. Your doctor and you alone will be the only parties to access the information you submit.
In order to analyze the flow of our website and to foster safety and confidence, we employ data gathering techniques and processes on specific pages of the Platform, such as "Cookies". Little files called "cookies" are stored on your computer's hard disk to help us deliver our services. Certain functions that we provide are exclusive to users who have enabled "Cookies".
Additionally, you can enter your password less frequently throughout a session thanks to the use of "Cookies" by us. As "session cookies," the majority of "cookies" are removed automatically from your hard disk at the conclusion of a session. If your browser allows you to, you are free to reject our "Cookies," however we highly advise you to do so in order to guarantee that you may access all of our service.
You have the option not to give us any personal data. You won't be able to access or use the parts of the site that need your personal information in such a scenario, but you will still be able to use and access most of the site.
When requesting a consultation, you have the option to withhold any medical history. However, it is advised that you provide any additional medical information requested by the consulting physician in order to address any concerns you may have. It is recommended that you upload files and medical histories that only contain pertinent, de-identifiable Personal Information.
You decide whether to allow or not allow consulting physicians to see your data. To protect the Personal Information, we abide by widely recognized industry standards. For your sensitive personal data, for instance, we encrypt it to varying degrees using firewall security.
Only in order to deliver effective healthcare services can our staff members and consulting physicians exchange medical information for treatment, payment, and administrative needs. Except for their email address and, occasionally, a fictitious identity for public forums, we urge users not to provide any non-medically identifiable information.
In certain circumstances, third parties—such as physicians or contractors handling operations and maintenance—may view your personal data in order to repair and maintain our technological systems. Businesses are required by the relevant contracts to safeguard the medical information we provide with them. In order to deliver our services in the best interest of the business, Kumari Lab will make use of the information it has obtained.
We might use and disclose your medical information for research in support of health initiatives. Unless your consent is obtained or the utilized data does not specifically identify you in any way, we will only use and distribute information for research purposes.
When necessary to abide by a court order or other legal action, we will divulge your medical information. Your medical information may be used and disclosed by us in order to defend the legal rights, assets, or well-being of Kumari Lab or a third party, or in response to allegations that any post or other content infringes upon the rights of third parties.There may be links to other websites on the Kuamri Lab website. Please be aware that we have no control over these other websites' privacy policies. We advise readers to read the privacy policies of the websites they visit after leaving our site and to use caution when doing so.